Mandatory Information Needed to Start Your Service

Step 1 of 10 - Introduction

Form Contents
This form has the following steps that need to be completed. Please gather all the details first and then fill out each step.

1 - Hotel Information

2 - Accuracy Confirmation

3 - Contract

4 - Payment

5 - ISP Information

6 - Existing Equipment (if using old equipment)

7 - Hotel Pictures

8 - Any Special Considerations

Hotel Information
Which Sales Representative are you working with?*
Property Code*
Hotel Name*
City and State*
City State / Province / Region
Is this a new property starting services with Air2Data today?*
Mark "NO" if this property is already being billed for 24/7 Guest Tech Support.
- Yes
- No
What form of communication works best for you and when would it be best to contact you?*
In order to complete your install, we may need to contact you with additional questions. Please let us know here the easiest way to reach you in a timely manner.

Let's Reduce the Amount of Questions
First, What Type of Quote Do You Have?

Look at the title of your quote. The first few letters will help you find your type of quote.
- FIU - Full Install
- G&T - Gateway and Tech Support
- EO - Equipment Order
- TSO - Tech Support Only
Confirm your type of quote?*
- Full Install
- Gateway and Tech Support
- Equipment Order
- Tech Support Only
- I Can't Find The Type of Quote
You have an Older Quote

Use the equipment in your quote to identify your quote type.
- If your quote has Access Points (Ruckus or Ubiquiti)
  It is Full Install
- If your quote has just a Gateway and Tech Support
  It is Gateway and Tech Support
- If your quote has equipment showing but no installation charge
  It is Equipment Order
- If it only shows tech support agreement
  It is Tech Support Only

Last Chance: Please Verify Your Hotel Structural Details in Your Quote

Please look the structural details noted in the Scope of Work section of you quote and verify that they are correct.
Are the Hotel Structural Details in Your Quote Correct?*
- Yes
- No
Please Explain the Details That Need to Be Corrected*

How Do You Want To Sign?
Please Select One of the Following Ways to Sign Your Contract*
- Sign Online
- Upload Copy of Signed Contract
Sign Online Instructions
Upload Signed Contract*
Upload your signed contract below using the file upload box below.
Drop files here or

Max. file size: 100 MB.

Payment
How would you like to pay?*
- Already Paid Online when I Signed My Contract Online
- Credit Card Authorization Form
- Copy of a Check
Please click here to download a copy of the Credit Card Authorization Form
Upload Credit Card Authorization Form*
Drop files here or

Max. file size: 100 MB.
Upload Scanned In Copy of Your Check*
We will run the check electonically
Drop files here or

Max. file size: 100 MB.

How to Obtain ISP Information for Install

Your ISP Information MUST be returned with your WiFi Quote. A Tech will not be Scheduled without this information AND will result in your install being delayed.
Gathering ISP Information

Please fill out this form as you follow the steps and gather this data.
Step 1: Current ISP Information
The information below can be found on a monthly invoice or the signed contract between you and your bandwidth service provider. If you are changing your service provider soon, please put that information in the other notes at the bottom of this page.
Internet Service Provider*
Type of Bandwidth*
Contracted Download Speeds (No Speed Test)*
In Mbps (No Speed Test, They are Inaccurate)
Contracted Upload Speeds (No Speed Tests)*
In Mbps (No Speed Test, They are Inaccurate)
As an approved vendor, we must provide proof of your current ISP service type and speeds. Please provide a scanned copy of your service type and speeds. This can likely be found on the monthly invoice, or on the signed contract with the ISP provider.
Upload Proof of Internet Speeds*
Drop files here or

Max. file size: 100 MB, Max. files: 2.
Step 2: Static or Dynamic
Call your Internet Service Provider's Technical Support Department and ask if you have a Dynamic or Static IP Address for your bandwidth.
Static or Dynamic*
Note: Static IP Addresses are highly encouraged over Dynamic addresses.
- Static
- Dynamic
If you have multiple static IP addresses, please list all of them separately by commas. Example: 192.168.1.58, 192.168.1.59.
Static Public IP Address(es)*
Subnet Mask*
Default Gateway*
DNS
Upload Documentation
We need the following: Usable Public IP Addresses, Subnet Mask, Default Gateway, and DNS
Drop files here or

Max. file size: 100 MB.
Step 3: Special Instructions or Information
Please Add any Special Instructions or Information

Existing Equipment
How do you want to fill out your Existing Equipment Login Information?*
If you need time to contact your IT person for your hotel, select the fill out later and download a PDF copy of the form.
- Input the information NOW Online
- Fill out the offline form (Return it within 1 week from Today)
Offline Form Download

Please click here to download the PDF.
Please have your IT person for your hotel fill it out and email it to your sales representative within 1 week. This will help prevent delays.
Gateway
Gateway Login Information*
Brand Model Number Year Bought IP Address Location Username Password
Picture of Existing Gateway
If you haven't uploaded pictures of your existing gateway, please do so.
Drop files here or

Max. file size: 100 MB.
Switch
Please select the number of Switches that are installed in your hotel. Then input the login information for each of your switches.
How Many Switches?*
Please enter a number from 1 to 5.
Switch Login Information*
Brand Model Number Year Bought IP Address Location Username Password
Switch Login Information*
Brand Model Number Year Bought IP Address Location Username Password
Switch Login Information*
Brand Model Number Year Bought IP Address Location Username Password
Switch Login Information*
Brand Model Number Year Bought IP Address Location Username Password
Switch Login Information*
Brand Model Number Year Bought IP Address Location Username Password
Pictures of Existing Switch(es)
If you haven't uploaded pictures of your existing switch(es), please do so.
Drop files here or

Max. file size: 100 MB.
AP Controller
Your AP Controller could include the following: Ruckus Zone Director, UniFi Controller, Cloud Key Controller (Cloud Controller) If you do not have a controller, please contact your Sales Representative immediately to have one ordered for your property. An AP controller is required for all hotels.
AP Controller Login Information*
Brand Model Number Year Bought IP Address Location Username Password
Access Points
Please select the number of Access Points that are installed in your hotel. Then input login information for each of your access points.
How Many Access Points?*
Please enter a number from 1 to 20.
AP1 Login Information*
Brand Model Number Year Bought IP Address Location Username Password
AP2 Login Information*
Brand Model Number Year Bought IP Address Location Username Password
AP3 Login Information*
Brand Model Number Year Bought IP Address Location Username Password
AP4 Login Information*
Brand Model Number Year Bought IP Address Location Username Password
AP5 Login Information*
Brand Model Number Year Bought IP Address Location Username Password
AP6 Login Information*
Brand Model Number Year Bought IP Address Location Username Password
AP7 Login Information*
Brand Model Number Year Bought IP Address Location Username Password
AP8 Login Information*
Brand Model Number Year Bought IP Address Location Username Password
AP9 Login Information*
Brand Model Number Year Bought IP Address Location Username Password
AP10 Login Information*
Brand Model Number Year Bought IP Address Location Username Password
AP11 Login Information*
Brand Model Number Year Bought IP Address Location Username Password
AP12 Login Information*
Brand Model Number Year Bought IP Address Location Username Password
AP13 Login Information*
Brand Model Number Year Bought IP Address Location Username Password
AP14 Login Information*
Brand Model Number Year Bought IP Address Location Username Password
AP15 Login Information*
Brand Model Number Year Bought IP Address Location Username Password
AP16 Login Information*
Brand Model Number Year Bought IP Address Location Username Password
AP17 Login Information*
Brand Model Number Year Bought IP Address Location Username Password
AP18 Login Information*
Brand Model Number Year Bought IP Address Location Username Password
AP19 Login Information*
Brand Model Number Year Bought IP Address Location Username Password
AP20 Login Information*
Brand Model Number Year Bought IP Address Location Username Password
Pictures of Existing Access Points
If you haven't already please upload pictures of model numbers and description tags of your Acess Points.
Drop files here or

Max. file size: 100 MB.

Hotel Pictures
How many floors does your hotel have?*
Please enter a number less than or equal to 9.
Layout / Fire Escape Map*
Please include a map of every floor. Layout/Fire Escape maps are found on the back of the guest room doors.
Drop files here or

Max. file size: 100 MB.
Ceiling Pictures*
Include pictures of the hallway ceilings on all floors.
Drop files here or

Max. file size: 100 MB.
Main Network Closet*
Include pictures of any WiFi equipment in your main network closet.
Drop files here or

Max. file size: 100 MB.
Secondary Network Closets
Include pictures of any WiFi equipment in any secondary closets throughout the hotel.
Drop files here or

Max. file size: 100 MB.
Other Helpful Pictures
Please upload any pictures of any pipe chase-ways, wireless bridges, or any special details that would be useful for our technicians to see.
Drop files here or

Max. file size: 100 MB.

Special Considerations
Does the owner need to be present during the install?*
- Yes
- No
Owner's Name*
First Last
Phone*
Email*
Request a delayed installation start date?
Please choose a date if you need your project delayed until a certain date. NOTE: This is for a delayed installation start date installing only.
MM slash DD slash YYYY
Please include any other special instructions for your install
Untitled
Warning! You have reached the end of this form and are about to submit the information.

Please make sure you have filled out the information correctly. If you are unsure about any of the information, please refer to the guidelines provided for that section.

When you are sure that you have filled out everything correctly, please click the submit button below and read the information on the next page to know what will happen next.
Untitled

Mandatory Information Needed to Start Your Service

Step 1 of 10 - Introduction

Form Contents

This form has the following steps that need to be completed. Please gather all the details first and then fill out each step.

1 - Hotel Information

2 - Accuracy Confirmation

3 - Contract

4 - Payment

5 - ISP Information

6 - Existing Equipment (if using old equipment)

7 - Hotel Pictures

8 - Any Special Considerations

Hotel Information

Let's Reduce the Amount of Questions

First, What Type of Quote Do You Have?

You have an Older Quote

Last Chance: Please Verify Your Hotel Structural Details in Your Quote

How Do You Want To Sign?

Sign Online Instructions

Payment

Please click here to download a copy of the Credit Card Authorization Form

Gathering ISP Information

Step 1: Current ISP Information

Step 2: Static or Dynamic

Step 3: Special Instructions or Information

Existing Equipment

Offline Form Download

Gateway

Switch

AP Controller

Access Points

Hotel Pictures

Special Considerations

Warning! You have reached the end of this form and are about to submit the information.

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