24X7 Technical Support
What makes our tech support better from the other choices out there?
Our tech support is more than just taking phone calls; we monitor all the mission-critical infrastructure of your network that keeps the “heart beating” for a great reliable guest WiFi experience.
This is accomplished with the most powerful and trusted network monitoring software on the market. We are able to plant virtual “watch dogs” on any key area of equipment we wish to watch closer. For example, we can watch every port on a switch, and the moment there is a malfunction our tech support specialists are ALL notified. It even highlights your hotel on our global map that is displayed on televisions throughout our offices.
It doesn’t matter if it is sales or tech support. You can feel peace knowing someone is always constantly watching your property.
Most technical support issues can be resolved remotely. All of our in-house technical staff are highly skilled tier 2 and tier 3 technicians.
No more waiting 30 minutes while talking to someone who doesn’t have a clue. Our average call time is no more than 3-5 mins.
Let Air2Data go to work for you, so you don’t have to.
When you choose Air2Data for your WiFi, you are choosing a solution that greatly simplifies your business life. For nearly two decades Air2Data has been a solution for reliable hospitality WiFi. Whether your property is wood or cement construction, large or small, our install guarantee will give you peace of mind that your WiFi will have proper coverage and performance.
Become the go-to place in your community where the WiFi not only works but WOWS guests! This is easily done through our expertise to solve the four must-haves for reliable hospitality WiFi:
Our installation method and the equipment we recommend solves all four needs. The rewards for doing so are many, but here are the top favorites from our customers:
- Raving guest social media that increases reservations.
- Our property is the favorite place to stay.
- Passing inspection.
- Meeting or exceeding brand standards.
- Eliminating front-desk stress.
- Future-proof savings on future install changes.
You know WiFi is your number one amenity, but it doesn’t have to be your number one headache. Don’t settle for an inferior, cheaper network that can damage business opportunities.
Make your next WiFi install an Air2Data install that solves coverage, compatibility, and capacity. Then you will have the speed and performance guests crave, and the incoming business you need. Call now!
Low voltage wiring is very similar to the central nervous system. It is what sends the signals from one place to another, and even though all the right wiring may be in place, if it is not properly terminated, it can cause major headaches for you and your customers.
Air2Data installs, terminates, and labels all of your low voltage wiring, and does it right the first time, every time. Air2Data will test every cable to ensure it is working properly. This way you and your customers can rest easy.
What type of low voltage cabling does Air2Data install?
- Cat5e (Phones with an RJ11 Jack)
- Cat6 (Hardwired Internet Up to 1 Gig)
- Cat6a (Hardwired Internet up to 10 Gigs)
- Cat7 (Hardwired Internet up to 100 Gigs)
- Fiber Optical Backhauls (up to 1000Gigs)
- Coaxial RG6 (TV)
Air2Data installs are done in accordance with the national regulations and local laws depending on the location of your property . Not all networks are created equal, but you can rest assured Air2Data will deliver consistency in quality and customer satisfaction.